salesforce professional services
We adapt the Salesforce platform to your business needs
We deliver Salesforce solutions with speed and scale. Work with us to implement a Salesforce platform, align your organization, and gain actionable insights from your data. Together, we'll make sure your project has a meaningful, long-term impact.
Our Salesforce expertise
Salesforce Administration | Salesforce Development | Custom Integrations |
Salesforce Support | Service Cloud | Sales Cloud |
Commerce Cloud | Community Cloud | Platform |
3rd party apps integration | C360 Data Manager | Field Service Lightning |
How we work
Requirements and Planning
Defining the exact requirements for a CRM system, re-engineering or introducing new business processes in order to benefit from the technology, is a key part of the process. We need to understand all the goals you are trying to achieve with Salesforce.
Design Process
When all the facts are gathered and documented our project management team begins working with our Salesforce certified experts on the design process and workflow. This includes a clear structure with milestones visible to our clients.
Salesforce Development
This is the part where our engineering team starts the development and customization of a Salesforce solution based on the specific goals that were set in the requirements and planning phase. We may introduce custom coding at this stage.
Data & Analytics
This part is all about getting a proper reporting structure built based on your needs. Analytics has become a key part for any business and we make sure that you can pull up the right reports easily and quickly
Salesforce integration
We can integrate any Salesforce solution with hundreds of 3rd party vendors and applications. Some of them may be existing vendors you already work with and some may be new applications that can help you work more efficiently.
Salesforce Implementation
After extensive QA testing we are getting ready to launch but not before we make sure that your staff has received adequate training and documentation. After implementation you can rely on our dedicated Salesforce support.